Frequently Asked Questions

Everything you need to know about AGLAEA

Getting Started

What is AGLAEA?

AGLAEA is a gifting reminder service that helps you never forget another birthday, anniversary, or special occasion. We send you timely reminders before important dates, paired with curated gift suggestions from luxury British brands. Think of us as your personal assistant for thoughtful gift-giving.

How does AGLAEA work?

It's simple:

  1. Add occasions: Enter the birthdays, anniversaries, and other dates you want to remember
  2. Get reminded: We'll send you email reminders 7 days before each occasion, giving you plenty of time to shop
  3. Shop thoughtfully: Browse our curated gift recommendations from luxury British brands, or shop anywhere you like
  4. Mark as purchased: Once you've bought a gift, tick the "gift purchased" box and we'll stop sending reminders for that occasion
Is AGLAEA really free?

Yes! Our free Discover plan lets you set up to 5 reminders with email notifications. This is perfect for tracking your closest family and friends' birthdays and anniversaries.

If you need more than 5 reminders or want SMS alerts, you can upgrade to our Curate plan (£4.99/month or £49.99/year). There's no pressure to upgrade—many users stay on the free plan indefinitely.

Do I need a credit card to sign up?

No! You can sign up for our free Discover plan with just your email address—no credit card required. We only ask for payment details if you choose to upgrade to the Curate plan.

Reminders & Features

How many reminders can I set?

On our free Discover plan, you can set up to 5 reminders. If you upgrade to Curate (£4.99/month or £49.99/year), you get unlimited reminders for all your important occasions.

When will I receive reminder notifications?

Discover (free) members receive email reminders 7 days and 3 days before each occasion, plus a reminder on the day itself.

Curate members receive a fuller cadence: 21, 14, 10, 7, and 3 days before, plus a reminder on the day itself.

Curate members also receive SMS alerts at 14, 7, and 3 days before each occasion, plus a friendly SMS nudge on the day.

Can I set "just because" reminders?

Absolutely! We love spontaneous gestures. When adding a reminder, you can choose "Just Because" as the occasion type. This is perfect for sending unexpected gifts to maintain relationships outside of obligatory occasions.

You can set these for specific dates (like "send mum flowers every spring") or use them as periodic reminders to think of someone special.

What's the "gift purchased" feature?

Once you've bought a gift for an upcoming occasion, you can check the "gift purchased" box on your dashboard. This tells AGLAEA you're all sorted, and we'll stop sending you reminder emails for that specific occasion.

This prevents reminder fatigue—you won't get unnecessary emails once you've already handled the gift. The reminder card turns grey on your dashboard so you can see at a glance which gifts are sorted.

Can I add notes to my reminders?

Currently, reminders include the person's name, the occasion type, and the date. We're working on adding custom notes in a future update, which will let you record gift ideas, preferences, sizes, or any other helpful details.

Gifts & Shopping

Does AGLAEA sell gifts directly?

No, we don't sell gifts ourselves. Instead, we curate a collection of luxury British brands and direct you to their websites to shop. This means you get the full selection from each brand, not just a limited subset.

How do your gift partners work?

We've partnered with exceptional British brands that align with our values of quality, craftsmanship, and thoughtful gifting. Our current partners include:

  • Jo Loves: Artisan fragrances and candles
  • Scribbler: Personalized cards and gifts
  • Anthbot: Robotic lawnmowers
  • BONHEUR JEWELRY: Luxury jewellery
  • CTRNE: Crystal infused footwear
  • Vilebrequin: Luxury swimwear
  • Nicchia Luxury: Luxury perfumes and candles
  • Mappin & Webb: Heritage jewellery
  • Dean Morris Cards: Premium greeting cards
  • Flowers & Plants Co: Luxury flower delivery
  • Purely Diamonds: Luxury jewellery
  • TruffleHunter Artisan truffle products
Are the gift links affiliate links?

Yes, many of our partner links are affiliate links, which means we may earn a small commission if you make a purchase. This doesn't cost you anything extra—it's how we can offer a free plan and keep AGLAEA running.

We only partner with brands we genuinely recommend and believe offer exceptional quality. The affiliate relationship doesn't influence which brands we feature—we choose partners based on quality and craftsmanship first.

Can I buy gifts from anywhere, not just your partners?

Of course! AGLAEA is a reminder service, not a shopping platform. Our gift suggestions are there to inspire you and save you time, but you're free to shop anywhere you like. Whether you prefer local shops, other online retailers, or our partner brands, the choice is entirely yours.

Pricing & Plans

What's included in each plan?

Discover (Free):

  • Up to 5 reminders
  • Email notifications
  • Gift purchased tracking
  • Access to all gift partners

Curate (£4.99/month or £49.99/year):

  • Unlimited reminders
  • Email notifications
  • SMS alerts (14, 7, and 3 days before, plus day-of)
  • Gift purchased tracking
  • Access to all gift partners
  • Priority support

Atelier (Coming Soon):

  • Everything in Curate
  • VIP partner access (exclusive brands)
  • Auto-scheduled gift delivery
  • Personal gifting concierge
Can I upgrade or downgrade anytime?

Yes! You can upgrade from Discover to Curate anytime from your dashboard. If you're on Curate and want to downgrade, cancelling takes effect immediately — you'll move to the free Discover plan straight away, rather than waiting until the end of a billing period.

When downgrading, if you have more than 5 reminders set up, you'll be asked to choose which 5 to keep active. The others won't be deleted — they'll just be paused until you upgrade again.

How do I cancel my subscription?

If you're on the Curate plan and want to cancel, simply go to your account settings and select "Cancel Subscription." Your account moves to the free Discover plan immediately, with up to 5 reminders staying active — any beyond that are paused, not deleted.

If you're on the free Discover plan, there's nothing to cancel—just stop using the service if you no longer need it. Your account and data remain available if you want to come back.

Do you offer refunds?

We don't offer refunds on Curate subscription payments, but there's no lock-in either — you can cancel anytime, and it takes effect immediately rather than at the end of a billing period, so you're never paying for time you don't want.

Privacy & Security

Is my data secure?

Absolutely. We use industry-standard security measures to protect your information:

  • Encryption: All data is encrypted in transit and at rest
  • Secure authentication: We use Firebase Authentication, trusted by millions of apps
  • Payment security: We never store your card details—all payments are processed securely through Stripe
  • Access controls: Only you can access your reminders and personal information
Do you share my information with third parties?

We share minimal information with essential service providers:

  • Mailchimp: To send your reminder emails (we share your email address and reminder dates)
  • Stripe: To process payments if you upgrade (they handle payment details securely)

We never sell your data to advertisers or third parties. We don't share your reminder details (who you're buying gifts for, occasions, etc.) with anyone. Your personal information is private and stays private.

Can I delete my account and data?

Yes. You can delete your account anytime from your dashboard settings. When you delete your account:

  • All your reminders are permanently deleted
  • Your personal information is removed from our systems
  • You're unsubscribed from all email communications
  • If you're on a paid plan, your subscription is immediately cancelled (no refund for remaining time)

This action is permanent and cannot be undone, so make sure you're certain before deleting your account.

Still have questions?

We're here to help. Send us an email and we'll get back to you within 24 hours.

Contact Us